Privacy Policy​

Last Updated: 27 Sep 2025

At Honeeza, we value your trust. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services.

By using honeeza.com (or any related pages), you agree to the terms described below.

1. Information We Collect

We collect the following types of information:

A. Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment details (handled securely by payment gateway)

  • Messages sent via forms, WhatsApp, or customer support

B. Information Collected Automatically

When you browse our site, we may automatically collect:

    • IP address

    • Device information

    • Browser type

    • Pages viewed

    • Time spent on website

    • Referring website

    • Cookies (for analytics, cart, login sessions)

C. Order & Transaction Information

  • Products ordered

  • Order history

  • Payment status

  • Delivery details

D. Cookies & Tracking Technologies

We use cookies for:

    • Website performance

    • Shopping cart functionality

    • Login sessions

    • Analytics (Google Analytics, Facebook Pixel, etc.)

    • Personalized ads (if applicable)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve our website and product experience
  • Communicate order updates, promotions, and notifications
  • Detect fraud and enhance security
  • Analyze website traffic and behavior
  • Comply with legal requirements

We never sell your data to any third party.

3. Sharing of Information

We may share data with trusted third parties only when necessary:

A. Delivery/Courier Partners

To deliver your orders safely and timely.

B. Payment Gateways

Such as Easypaisa, JazzCash, Bank Transfer, Stripe, PayPal (if used).
These providers secure and process your payment details.

C. Analytics & Marketing Tools

Google Analytics, Facebook Pixel, or similar tools.

D. Legal Compliance

If required by law enforcement agencies or government authorities.

We make sure all third parties follow strict data protection rules.

4. Data Protection & Security

We take privacy seriously and implement:

  • SSL encryption

  • Secured servers

  • Limited access to personal data

  • Regular security checks

  • Strong password protection

  • Safe payment gateway integrations

However, no online platform can guarantee 100% security — but we do our best to maintain the highest standards.

5. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Ask for deletion of your data (in certain cases)

  • Opt out of marketing emails/SMS anytime

  • Disable cookies through your browser

  • Request details about how your data is used

For any request:
Email: info@honeeza.com

6. Data Retention

We retain information for:

  • Order records: minimum 3 years

  • Accounts: as long as your account exists

  • Cookies: 1–12 months depending on type

  • Analytics: anonymized and stored longer

If you want us to delete your account, contact support.

7. Children’s Privacy

We do not knowingly collect data from children under 13.
If you believe a child has provided data, contact us for deletion.

8. Third-Party Websites

Our website may contain links to external sites.
We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy anytime.
The updated version will be available on this page with a new “Last Updated” date.

10. Contact Us

For privacy questions, complaints, or account removal:

Honeeza – Customer Support
📧 Email: info@honeeza.com
📞 Phone: +92 324 7844963
🏬 Address: Swabi KPK